Support Services

Help is at hand – where to find child sex abuse support services

Resource for victims Support Services

There are many child sex abuse support services around Australia offering various types of guidance, advice, and counselling to child abuse survivors. While this list is far from exhaustive, many of these groups can provide details about further State and locally-based support services.

NATIONAL

1800 Respect

National counselling helpline, information and support.

Phone: 1800 737 732

Available: 24 hours a day, 7 days a week

Adults Surviving Child Abuse 

Professional short-term counselling support, referrals for ongoing support and support and guidance for engaging with the Royal Commission. Also provides educational workshops for survivors of child abuse.

Phone: 1300 657 380 (9am-5pm AEST/AEDT 7 days)

Available: 9am-5pm (AEST/AEDT), 7 days.

Alliance for Forgotten Australians 

Formed in 2006, the Alliance for Forgotten Australians promotes the interests of the estimated 500,000 people who experienced institutional or other out-of-home care as children, many of whom suffered physical, emotional and/or sexual abuse while in ‘care’.

The AFA does not provide direct support services to Forgotten Australians.

Phone: 0488 460 646

Email: admin@forgottenaustralians.org.au

Bravehearts 

In addition to child safety advocacy, Bravehearts operates a support line to assist survivors and their families with any queries pertaining to the Royal Commission or child sexual assault generally.

Phone: 1800 272 831

Available: 8am-8pm (AEST)

Care Leavers Australasia Network

Care Leavers Australasia Network is a support, advocacy, research and training network for people who grew up in Australian orphanages, children’s homes, foster care and other institutions. In addition to phone counselling, CLAN offers free face-to-face counselling in NSW and Victoria.

Phone: 1800 008 774

Available: 9am-5pm (AEST/AEDT), Monday-Friday

Child Migrant Trust

Retrieval of personal documents from government departments, family record tracing, and professional counselling services specifically for former child migrants. Child Migrant Trust also provides support to child migrants involved in the Royal Commission.

Phone: 1800 04 05 09

Available: Business hours, Monday-Friday

ChildWise

The Starting Point helpline provides safe and anonymous support for survivors of childhood sexual abuse. ChildWise also provides guidance to survivors in engaging with the Royal Commission.

Phone: 1800 99 10 99

Available: 9am-5pm, Monday-Friday

Find and Connect 

A Federal Government initiative to help Forgotten Australians and Former Child Migrants understand more about their past. Find and Connect also offers support services.

Phone: 1800 16 11 09

Available: 9am-5pm, Monday-Friday

Lifeline

Crisis support and suicide prevention.

Phone: 13 11 14

Available: 24 hours a day, 7 days a week.

MensLine Australia 

Support and information services for men.

Phone: 1300 78 99 78

Available: 24 hours, 7 days

Wings For Survivors

Wings For Survivors is an online community created in 2007 by Forgotten Australians for Forgotten Australians.

Email: wingsforsurvivors@gmail.com to request to become a member of Wings For Survivors

ACT

Victims Support ACT 

Counselling, advocacy and other support for victims of crime in the ACT.

Phone: 1800 822 272

Available: 9am-4.30pm, Monday-Friday

 NSW

Wattle Place

Wattle Place is a Relationships Australia service to support people who grew up in orphanages, children’s homes, institutions and foster homes in Australia from the 1920s to the 1990s. Phone Wattle Place to enquire about its drop-in service.

Emails: wattleplace@ransw.org.au

Phone: 1800 663 844 or 1800 16 11 09

Available: 9am-5pm

Interrelate 

Therapeutic support for people involved in the Royal Commission. Interrelate provides a specialised service for adult survivors of child sexual abuse.

Phone: 1300 134 924

Available: 9am-5pm, Monday-Friday

Victims Services NSW

Victims of crime in NSW can access counselling and other support services through Victims Services NSW.

Phone: (02) 8688 5511 (free call)

Available: 8am-6pm, Monday-Friday (excluding public holidays)

 

NT

Sexual Assault Resource Centre

Counselling for male and female adults who have been sexually assaulted either recently or as a child.

Phone: Darwin (08) 8922 6472

Alice Springs SARC – (08) 8955 4500

Available: 24 hours, 7 days

Ruby Gaea 

Sexual assault counselling for women and children (girls and boys aged 5-17 years) in the Greater Darwin region.

Phone: (08) 8945 0155

Available: 8:30am-5pm, Monday-Friday

 

QUEENSLAND

Victims LinkUp

Information and referral service for victims of crime.

Phone: 1300 546 587

Available: 8.30am-5pm, Monday-Friday (excluding public holidays)

Lotus Place

Information, referral and support for Forgotten Australians and child migrants.

Phone: (07) 3347 8500

Available: 9am-3pm Monday, 9am-5pm Tuesday, 12pm-5pm Wednesday, 9am-5pm Thursday and Friday

 

SA

Victims Support Service

Provides assistance to victims of crime to cope and recover.

Phone: 1800 842 846

Available: 9am-5pm, Monday-Friday

Elm Place

Information and resources for people who have been affected by childhood sexual abuse, including adult survivors, friends, family, and professionals working in the community services sector.

Phone: (08) 8419 2042

Available: 9am-5pm, Monday-Friday

TASMANIA

Victims Support Services 

Wide-ranging support for victims of crime in Tasmania.

Offices are located in Burnie, Hobart and Launceston.

Phone: Burnie (03) 6477 7133

Hobart (03) 6165 7524

Launceston (03) 6777 2937

Available: 8.45am-5pm, Monday to Friday or for after hours emergencies,

call 1300 300 238

 

VICTORIA

Victims of Crime

Information and support to help survivors to manage the effects of crime.

Phone: 1800 819 817

Text: 0427 767 891

Available: 8am-11pm, 7 days a week

Open Place

A support and advocacy service that co-ordinates and provides assistance to people who grew up in Victorian orphanages and homes.

Phone: 1800 779 379 (freecall)

Available: 9am-5pm, Monday to Friday

WA

Victim Support Service

Provides counselling and support, information and referrals.

Phone: (08) 9425 2850 or 1800 818 988 (freecall)

Available: 8.30am-4.30pm

Sexual Assault Resource Centre

Counselling services for sexual assault victims.

Phone: 1800 199 888 (freecall)

Available: Business hours

Tuart Place

Support services for people who experienced any form of out-of-home care in WA.

Phone: 1800 619 795 (freecall)

Available: 9am-4.30pm, Monday, Wednesday, Thursday (excluding public holidays)